Roles on Hopin

Every person using Hopin has a role in the event or organization. Roles on Hopin are administrative and non-administrative with a different level of permissions and access.

Administrative roles

Administrative roles apply to the entire Organization account and grant permissions across all events created under that Organization. The only user with this access is the Organization admin.

Organization admin

When you create a new Organization account, you automatically become the Organization admin. This is the only person who can delete the Organization account or transfer ownership to another Organizer. Plus, the Organization admin can add or remove any other team members on the Organization account. The Organization admin is also responsible for creating and managing events.

Tip: Organization admin role is typically held by decision-makers (founders, executives, heads of departments, or the IT department) who handle account administration.

Non-administrative roles

Non-administrative roles apply to a single event only, they cannot adjust event dashboard settings or Organization account settings. Once registering for any new event different non-administrative roles can be assigned by event Organizers.

These roles include:

  • Attendee
  • Moderator
  • Speaker
  • Invited Vendor

Attendee

Attendees are all registered people who join the event from a Registration page or via a Magic link. Attendees can be assigned as Moderators by the Organization admin. Plus, attendees can become Speakers in Open Sessions or request permission to join on screen as a Speaker in Moderated Sessions or Backstage.

Note: The Organization admin is also required to register for the event with a ticket or via Magic Link to be able to preview, attend and manage the event pages.

Moderator

Moderators are event attendees assigned by the Organization admin per event and control participants that can go on off-screen as Speakers during the Sessions or Expo Sessions.

Note: The Organization admin is a Moderator by default and can moderate any Session or Expo at the event.

Speaker

Speakers are registered event attendees assigned by the Organization admin per event. Speakers can participate with video and audio on the Backstage, Moderated or Invite only Sessions or on the Moderated Expo Session.

Note: Speakers do not have to be listed under the Speakers tab of the organizer Dashboard to access the event Backstage via the link. Any registered attendee who receives the Backstage link (typically sent by the Organization admin) can access the Backstage and request permission to Share Audio and Video.

Invited Vendor (advanced plans only)

Invited Vendors are attendees assigned by the Organization admin per Expo Booth, per event, have access to their Booth settings and become Moderators if the Expo Booth is set to the Session type.

Note: All invited vendors need to register for the event in order to access it as they do not automatically become attendees once they accept the invitation. They don't become moderators by default, they need to set themselves to be moderators while creating the booth. They also have access to create polls in their booths, hide and unhide the polls.

Permissions on Hopin

Every person hosting or attending an event on Hopin has a role and level of permissions. The list below describes what permissions are granted to each role.

Organization admin

  • Manage Organization account
  • Invite new and manage all existing Organizers
  • Transfer ownership to Organization’s team members
  • Delete Organization account with all its data (contact [email protected])
  • Add, remove, or request integrations to the Organization account
  • View and manage Organization billing details
  • Create new events
  • Manage existing events (preview and edit the event, create and download event Reports, download event recordings, chats, attendee interactions)
  • Manage event attendees across all events
  • Moderate Backstage, Session, or Expo Booth across events
  • Assign Moderators to moderate Sessions or Expo Booths per event
  • Speak at any event segment with video and audio on
  • Assign Speakers for Backstage, moderated or invite only Session, and Expo Session
  • Create Polls - both event-wide and Session or Expo specific
  • Pin and unpin messages in the event
  • Send chat messages
  • Delete messages from the event Chats (Event, Stage, Backstage, Session, and Expo)
  • Block attendees removing them from the event
  • Mute attendees restricting their access to Chats in the event
  • React on user Reports sent by other attendees

Attendee

  • Participate in an unlimited number of Hidden or Private events via link
  • Participate in an unlimited number of Public events
  • According to the ticket type and event settings:

    - attend event segments
    - send Chat and Direct messages
    - participate in Polls
    - invite to Video call in Direct messages
    - mute other attendees in Direct messages
    - report other attendees for inappropriate behavior
    - participate with video and audio on non-moderated Sessions or Expo Session
    - request permission to participate with video and audio on the Backstage
    - request permission to participate with video and audio on moderated Sessions or Expo Sessions

Moderator

  • Manage Speakers on a moderated Session or Expo Session
  • Mute Speaker for all attendees on a moderated Session or Expo Session
  • Create Polls for a Moderated Session or Expo Session
  • Toggle Fallback provider on the Expo Session if the fallback provider is enabled by Organization admin or Invited Vendor

Speaker

  • Participate with video and audio on the Backstage
  • Share screen and presentations on the Backstage
  • Share YouTube video or YouTube live stream on the Backstage
  • Participate with video and audio on Sessions or Expo Sessions
  • Share screen and presentations on Sessions or Expo Sessions
  • Share YouTube video or YouTube live stream on Sessions or Expo Sessions

Invited Vendor (advanced plans only)

  • Manage Expo Booth details
  • Set and toggle Fallback provider on the Expo Session
  • Get Moderator roles and permissions for the Expo Session
  • Get Speaker roles and permissions for the Expo Session

Feel free to reach out to us at [email protected] in case you have questions or need assistance. Please contact [email protected] to unlock access to the Invited Vendor feature.

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