If you’re using macOS, it is likely that the screen recording feature needs to be enabled for your browser within the device's settings.

  • Open the System preferences
  • Navigate to Security & Privacy > Privacy
  • Check the box next to the browser you are using
  • Restart your browser for the changes to go into effect

Feel free to reach out to us at [email protected] in case you have questions or need assistance.

Did this answer your question?