Troubleshooting Guides

Help articles to detect and correct issues on Hopin

8 articles in this collection
Written by Dolapo and Nic

What is this infinity effect when screen sharing?

Infinity Effect while screen sharing

Written by Nic
Updated yesterday

Why is my screen share button greyed out on the stage/session?

screen share button, screen share issues, stage, sessions, troubleshooting

Written by Dolapo
Updated over a week ago

Echo in sessions/stage

echo issues, sessions, stage, troubleshooting

Written by Dolapo
Updated over a week ago

Issues with Google Slides in Booths

google slides, booths, expo, error in booths, troubleshooting

Written by Dolapo
Updated over a week ago

I can't publish my event

event setup, publish event, ticket issue

Written by Dolapo
Updated over a week ago

I added sponsors but can't find them on the reception/registration page

sponsors, reception, registration, sponsor logos

Written by Dolapo
Updated over a week ago

I can't find my sessions in the event

sessions, schedule, scheduled sessions, troubleshooting, missing sessions

Written by Dolapo
Updated over a week ago

I can't share my screen on Mac

Screenshare issues, Mac, screenshare button, screen recording permissions

Written by Dolapo
Updated over a week ago