If you're unable to join a session or a stage, it could be due to one of the following reasons:

  • The moderator or organiser is not allowing you to enter the session or stage.
  • Your browser may not be giving Hopin access to your audio or video devices. You cannot join a session or stage without your AV.
  • The maximum amount of people are already on screen.

There could be a bug. If you don't understand what's going on, let us know. We're always happy to help. 

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