CSV (Comma Separated Value) is a file format that contains plain text values separated by commas.

Here are some rules to keep in mind when uploading a CSV file for your schedule.

Tip: Check out our guide on how to create a schedule.

To upload a CSV of your schedule, go to the Schedule tab of the event dashboard and download the sample CSV file to see what your CSV template should look like.

After creating your CSV, click on the choose file button, and import the file.

Before uploading your schedule, we recommended using a program like VS Code, Notepad or any text editor on your computer to evaluate your schedule before uploading it. This will help you find mistakes you will not easily find when viewed in tabular form.

Here is how the CSV file will look when viewed in a tabular tool like Excel and other spreadsheet software.

When opened in VSCode, the same file looks like this:

Now here’s what to look out for:

Header

The correct header is: Start time,End time,Schedule name,Schedule description,Segment name,Stage name,Tags

  • Each title on the header must begin with a capital letter. You should have Start time NOT start time or Start Time
  • The header titles must be separated by a comma with no space.
  • The header titles must be the same in any file you attempt to upload. Any misplaced space or wrongly capitalized letter will cause the upload to fail.
  • Examples of bad headers:

Start time ,End time,Schedule name,Schedule description,Segment name,Stage name,Tags

Start time,End time,Schedule name,Schedule description,Segment name,Stage name,tags

Start time,end time,Schedule name,Schedule description,Segment name,Stage name,Tags

Start time,End time,Schedule name,Schedule Description,Segment name,Stage name,Tags

Data Format

An example of correct data format is 2025-12-10 15:00 +0200,2025-12-10 16:00 +0200,Meeting,This is a meeting,sessions,,"Tag1,Tag2"

  • The start and end times of each segment must be within the duration of the event.
  • The date must be in YYYY-MM-DD format (with the right separators [ - ]) i.e. 2025-12-10
  • The time must be in 24h format. No AM/PM’s allowed. That means 4 PM would be written as 16:00
  • Both start/end times must include the timezone that has been set in the Key Details tab of the event dashboard. For example, if the timezone you set for the event is GMT-4 timezone, every time must be followed by -0400. So to write the date and time format, you would have YYYY-MM-DD Space Time Space Timezone - 2025-12-10 16:00 -0400
  • If a field lacks data - for example, the stage name does not apply for a session - a double comma must be present indicating an empty field [ ,, ]
  • If there are multiple tags for a segment, they must be within quote marks “ “ For example, “Tag1,Tag2,Tag3”
  • The segment names must use all lower-case letters, so don’t use Sessions, use sessions.

Other things to note:

  • The only options you have for segment name are: sessions, stage, networking and expo. Using any other name will give an error.
  • Under segment name, ensure you have the correct format. For example use sessions NOT session.
  • Be sure you have the items separated by a comma, NOT semi-colon or any other symbol.
  • Save the file as .csv format NOT .number or any other format.

Once you follow these rules, you should be good to upload the CSV. If you have any questions, contact us at [email protected] and our 24/7 team will assist shortly.

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