If you’re a vendor at an event hosted on Hopin or you’ve been assigned a booth, this guide shows you how to access your booth on the day of the event.

  • Get registered for the event. When it's time for the event, head to the reception page of the event five minutes before the event starts.
  • Click Expo on the left sidebar and find your booth. Click it to enter.
  • If it's a pre-recorded video, then your job is easy. Just man the Booth chat. In case it's a live session, the organizer of the event must have made you a moderator for the session. When you enter the booth, you can click the Share Audio and Video button to go on live camera.

Make sure you've given browser permissions for Hopin to use your camera and mic. When people request to share their audio and video in a live Booth, you'll see their name pop up in the Moderation panel at the bottom of the screen.

Click their profile image to allow them to join. They can then select their audio and video devices and be on screen. Click the RED button on their video card to remove them.

  • If a fallback provider was set in your booth, you can toggle between video and the live session.
  • Say hello to your booth visitors and answer any questions they may have, by using the chat section.

I was invited as a vendor to create my booth. How do I edit my booth?

For organizers on the advanced plans, they are able to send invitations to their vendors to set up their booth. If you have been invited to set up your booth, click on your profile picture in the top right and select Vendor Dashboard to get started.

Note: Even if you have been invited to set up your booth, you still need to be registered for the event in order to access it.

Feel free to reach out to us at [email protected] in case you have questions or need assistance.

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